Effective Date: July 4, 2026
Thank you for shopping with Clinica Tools. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, this Return & Refund Policy explains the conditions under which returns and refunds are accepted.
Return Eligibility
Customers may request a return within 7 days of receiving their order. To be eligible for a return, the product must be unused, in its original condition, and returned with all original packaging, accessories, and documentation. Proof of purchase or order confirmation may be required to process the return.
Non-Returnable Items
Products that have been used, damaged due to misuse, altered after delivery, or returned without their original packaging may not qualify for a return or refund. Items marked as non-returnable or final sale are also not eligible for return unless they arrive damaged or defective.
Refund Process
Once the returned item is received and inspected, we will notify you of the status of your refund. If the return is approved, the refund will be processed using the original payment method. The time required for the refund to appear in your account may vary depending on your payment provider or financial institution.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. We will review the issue and, where appropriate, arrange for a replacement, exchange, or refund.
Return Shipping
If the return is due to a damaged, defective, or incorrect item, Clinica Tools may cover the return shipping cost where applicable. For returns requested for other reasons, the customer may be responsible for the return shipping charges unless otherwise agreed.
Policy Updates
Clinica Tools reserves the right to modify this Return & Refund Policy at any time. Any updates will become effective upon publication with the revised effective date.
Contact Us
If you have any questions regarding this Return & Refund Policy or wish to request a return, please contact us.
Clinica Tools
Email: clinicatool@gmail.com
Phone: +92 319 4300182